Terms & Conditions

Last updated: 03/06/2025

These Terms & Conditions (“Agreement”) govern your use of the website https://ascendwebsolution.com (“Site”) and any services provided by Ascend Web Solution (“we”, “us”, “our”). By accessing or using our services, you agree to be bound by this Agreement.

1. Services

• 1.1 We provide digital solutions including website development, mobile app development, UI/UX design, SEO, digital marketing, and related services.
• 1.2 When you engage us for a service, the specifics will be set out in a proposal or statement of work (SOW), which becomes part of this Agreement.

2. Definitions

• 2.1 “Client” means you, the person or entity engaging our services.
• 2.2 “Deliverables” means the website/app/design/SEO/ETC work that we deliver to you under the SOW.
• 2.3 “Service Fees” means the amount you pay us for our services under the SOW.

3. Payment & Invoicing

• 3.1 Unless otherwise agreed in writing, payment is due as per the schedule in the SOW.
• 3.2 We may require an upfront deposit (for example 50%) before work commences.
• 3.3 If any invoice is not paid within 10 days of the due date, we may suspend work and/or charge interest at 10% per month until payment is made.

4. Client Responsibilities

• 4.1 You must provide us timely access to all materials, information, feedback and approvals required to perform the services.
• 4.2 If you fail to provide timely input or approvals, we may extend the delivery timeline and/or charge additional fees.

5. Intellectual Property and Use

• 5.1 Upon full payment of all Service Fees, we will assign to you all rights, title and interest in the final Deliverables (excluding third-party licensed components).
• 5.2 We retain the right to display the work in our portfolio and marketing unless you instruct otherwise in writing.
• 5.3 You warrant that any material you supply (text, images, logos) does not infringe any third-party rights.

6. Warranties & Disclaimers

• 6.1 We warrant that the services will be provided with reasonable skill and care in accordance with industry standards.
• 6.2 EXCEPT AS EXPRESSLY SET OUT IN THIS AGREEMENT, WE MAKE NO OTHER WARRANTIES — INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
• 6.3 We do not guarantee specific results (e.g., search-engine ranking) unless expressly agreed.

7. Limitation of Liability

• 7.1 In no event will our liability to you exceed the total amount of Service Fees paid by you in the 12 months preceding the claim.
• 7.2 We are not liable for any indirect, incidental, special or consequential damages, loss of profit, loss of data or business interruption.

8. Termination

• 8.1 Either party may terminate this Agreement on 5 days’ written notice.
• 8.2 If you terminate early, you will pay for all work done up to termination and any non-recoverable costs incurred by us.
• 8.3 Upon termination, you will pay any outstanding invoices and we may cease work immediately.

9. Refund & Cancellation (also see our Refund Policy)

• 9.1 You may cancel the services as per the terms in the Refund Policy.
• 9.2 When you cancel, we will invoice you for work done plus any cancellation fees.

10. Confidentiality

• 10.1 Each party shall treat as confidential all information disclosed by the other party marked as confidential or which ought reasonably be considered confidential.
• 10.2 This obligation remains in force for 1Month after the termination of this Agreement.

11. Changes & Amendments

• 11.1 We may change these Terms & Conditions at any time. We will publish the updated version on the Site with a new “Last updated” date.
• 11.2 Your continued use of the Site or Services constitutes acceptance of the revised Terms.

12. Governing Law & Dispute Resolution

• 12.1 This Agreement is governed by the laws of India (or the State of Gujarat) and the courts of Ahmedabad shall have exclusive jurisdiction.
• 12.2 Any dispute arising shall first be attempted to be resolved by mediation. If unresolved, either party may commence court proceedings.

13. Miscellaneous

• 13.1 If any provision of this Agreement is held invalid or unenforceable, the remaining provisions will continue in full force.
• 13.2 No waiver by either party of any breach shall constitute a waiver of any subsequent breach.